Privacy Policy

Welcome to Speedy Casino. We protect your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. It also details your rights regarding your personal data. By using Speedy Casino, you agree to the terms of this Privacy Policy. Read this policy carefully.

Speedy Casino operates under the regulations of our licensing authority. We maintain high standards of data protection and transparency, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

We collect various types of information to provide and improve our services:

• Personal Identifiable Information (PII): This includes your name, date of birth, gender, home address, email address, telephone number, and national identification details (e.g., passport or ID card number) when you register an account with Speedy Casino. We also collect financial information, such as payment method details (though we do not store full credit card numbers) for deposits and withdrawals.
• Transactional Data: Details about your betting activity, deposits, withdrawals, and other transactions conducted through your Speedy Casino account.
• Technical Data: Information about your device, including IP address, browser type and version, operating system, time zone setting, and other technology on the devices you use to access Speedy Casino.
• Usage Data: Information about how you use our website, products, and services, such as pages visited, time spent on pages, and navigation paths.
• Communication Data: Records of your communications with us, including emails, live chat transcripts, and telephone calls, for customer support and quality assurance purposes.
• Verification Data: Documents and information required for Know Your Customer (KYC) and Anti-Money Laundering (AML) checks, which may include copies of identification documents, utility bills, and source of funds documentation.

We use the information we collect for various purposes, primarily to provide and enhance your experience at Speedy Casino:

• To Provide Services: To manage your account, process your bets and transactions, and provide you with access to our games and services.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Security and Fraud Prevention: To detect and prevent fraudulent activities, money laundering, and other illegal acts, and to maintain the integrity of our platform. This helps maintain a safe environment for all Speedy Casino players.
• Legal and Regulatory Compliance: To comply with our legal and regulatory obligations, including age verification, KYC, and AML requirements imposed by our licensing authority.
• Personalisation: To tailor our services, promotions, and content to your preferences and interests, improving your overall experience at Speedy Casino.
• Marketing and Promotions: To send you marketing communications about our products, services, and promotions, where you have consented to receive such communications.
• Analytics and Improvement: To analyse how our services are used, identify trends, and improve the functionality and performance of our website and offerings.
• Responsible Gaming: To monitor player activity and implement responsible gaming measures, ensuring a safe and controlled gaming environment.

We process your personal data based on several legal grounds, as permitted by GDPR and other applicable data protection laws:

• Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract (e.g., creating and managing your Speedy Casino account, processing transactions).
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject (e.g., AML, KYC, age verification, and reporting requirements to our licensing authority).
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (e.g., fraud prevention, network and information security, direct marketing, and improving our services). We always balance our legitimate interests against your rights.
• Consent: In specific situations, we may rely on your explicit consent to process your personal data, particularly for certain marketing activities. You have the right to withdraw your consent at any time.

We may share your personal information with third parties under specific circumstances:

• Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processors, IT support, data analytics, marketing services, and customer support. These providers are contractually bound to protect your data and only use it for the purposes specified by us.
• Regulatory and Legal Authorities: We may disclose your information to regulatory bodies, law enforcement agencies, or other governmental authorities when required by law or to comply with our regulatory obligations, including those set by our licensing authority.
• Fraud Prevention and AML Agencies: To prevent fraud, money laundering, and other illegal activities, we may share information with relevant agencies and financial institutions.
• Affiliates and Group Companies: Your data may be shared with our affiliated companies or within our corporate group for operational, analytical, and marketing purposes, always under strict data protection agreements.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with other third parties when you have given us your explicit consent to do so.

Speedy Casino does not sell or rent your personal data to third parties for their independent marketing purposes.

We secure your personal information. Speedy Casino implements technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use Secure Socket Layer (SSL) encryption technology to protect data transmitted between your browser and our servers.
• Access Controls: Access to your personal data is restricted to authorised personnel who have a legitimate business need to access it.
• Firewalls: Our systems are protected by firewalls to prevent unauthorised access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Employee Training: Our staff receive regular training on data protection and privacy best practices.

While we protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. We encourage you to also take steps to protect your account, such as using strong, unique passwords and not sharing your login details.

Under GDPR and other applicable data protection laws, you have several rights regarding your personal data. Speedy Casino respects these rights and provides mechanisms for you to exercise them:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data, under certain conditions (e.g., when the data is no longer necessary for the purposes for which it was collected).
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions (e.g., if you contest the accuracy of the data).
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data, particularly when processing is based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the country of your habitual residence, place of work, or place of the alleged infringement, if you believe your rights have been violated.

To exercise any of these rights, contact us using the details provided in the "Contact Us" section below. We may require you to verify your identity before fulfilling your request.

Speedy Casino uses cookies and similar tracking technologies (such as web beacons and pixels) to enhance your user experience, analyse website usage, and for marketing purposes. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: These are necessary for the website to function correctly and enable you to navigate and use our features (e.g., logging in, accessing secure areas).
• Analytical/Performance Cookies: These collect information about how visitors use our website, such as which pages are visited most often, to help us improve the website's performance and design.
• Functionality Cookies: These allow our website to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personalised features.
• Marketing/Targeting Cookies: These are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, disabling cookies may prevent you from taking full advantage of the Speedy Casino website and its features.

For more detailed information about how we use cookies and your choices regarding them, refer to our separate Cookie Policy.

We retain your personal data as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our retention periods are determined by taking into account:

• The duration of your active Speedy Casino account.
• Legal and regulatory obligations (e.g., AML laws require us to retain certain transaction data for a specified period after account closure).
• The need to resolve disputes, enforce our agreements, and protect our legitimate interests.
• Any specific consent you have provided regarding data retention.

Upon the expiration of the applicable retention period, your personal data will be securely deleted or anonymised, unless further retention is required by law or for a legitimate business purpose.

Speedy Casino operates internationally, so your personal data may be transferred to, and stored at, a destination outside of the European Economic Area (EEA), including countries that may not offer the same level of data protection as within the EEA. When we transfer your personal data outside the EEA, we ensure that appropriate safeguards are in place to protect your data, in accordance with applicable data protection laws. These safeguards may include:

• Transferring data to countries deemed to provide an adequate level of protection by the European Commission.
• Using standard contractual clauses (SCCs) approved by the European Commission, which provide specific data protection obligations for data recipients.
• Relying on your explicit consent for the transfer, where appropriate.

We ensure that any international transfers of your data are conducted in a manner that protects your privacy rights.

Speedy Casino services are not for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal information from children. If we become aware that a child under the legal age has provided us with personal information, we will delete such information from our records and close the account. If you believe that we might have any information from or about a child, contact us immediately.

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or technological advancements. When we make significant changes, we will notify you by posting the updated policy on our website, and where appropriate, by sending you an email notification or other prominent notice. Review this Privacy Policy periodically to stay informed about how we are protecting your information. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of Speedy Casino services after any modifications to this Privacy Policy will constitute your acceptance of such changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, contact our Data Protection Officer (DPO) or our customer support team.

• Email: [email protected]
• Live Chat: Available on our website
• Postal Address: Our registered office address can be provided upon request for official correspondence.

We work with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to lodge a complaint with the relevant data protection supervisory authority.